Privacy Policy

Effective Date: March 2025

Mental Health & Wellness Center ("MHHWC," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, www.mhhwc.com ("Website"). By using our Website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you use our Website, contact us, or request services, we may collect personal information, including but not limited to:

Name
Email address
Phone number
Mailing address
Insurance details (if applicable)

b. Non-Personal Information

We may also collect non-identifiable data, such as:

Browser type and version
IP address
Device type
Pages visited on our Website
Referring websites

2. How We Use Your Information

We use the information collected for the following purposes:

To provide and improve our services
To respond to your inquiries and appointments
To send updates, newsletters, or promotional content (only if you opt-in)
To analyze website traffic and user behavior
To comply with legal requirements and protect against fraud

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share it in the following situations:

Service Providers: We may share information with trusted partners who assist us in website operations, appointment scheduling, or IT support.
Legal Compliance: If required by law, we may disclose your information in response to legal requests or to protect our rights.

4. Cookies and Tracking Technologies

Our Website may use cookies, web beacons, and other tracking technologies to improve user experience. Cookies help us understand how visitors interact with our site and enable certain functionalities. You can modify your browser settings to refuse cookies, but this may affect site performance.

5. Data Security

We implement reasonable security measures to protect your information. However, no method of data transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy policies or practices. We encourage you to review the privacy policies of any external sites you visit.

7. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

The right to access, update, or delete your personal data
The right to opt out of marketing emails (unsubscribe options are available)
The right to request information on how we use your data

To exercise your rights, please contact us at info@mhhwc.com.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of the Website after modifications constitutes your acceptance of the changes.

9. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us:

Mental Health Hygiene & Wellness Clinic

Email: info@mhhwc.com
Phone: 904-921-9267
Address: Churchill Park
8777 San Jose Boulevard, Unit 802
Jacksonville, FL 32217